Privacy Policy

This policy explains how your personal information will be treated when you access the SparKlean Surrey website  We are committed to collecting and using data fairly and in accordance with the requirements of the General Data Protection Regulations (GDPR).

Who are we?

Our Company, SparKlean Surrey Limited is an independent family run cleaning business, founded in 2014 and local to the area of Epsom.  We provide both domestic and commercial cleaning services including ovens, carpets, upholstery, windows, conservatories, gutters, driveways and patios (Please note: This list is not exhaustive).  We are registered with CheckaTrade and are an approved member of the Dirtbusters Oven Cleaning Network.

Our Directors are the Data Controllers for the information we collect from you.  Any personal data which we collect will only be in relation to the work we do for you as a customer or details required by law for us to hold for our Staff.

Why this policy exists?

This data protection policy ensures that SparKlean Surrey Limited

-        Complies with data protection law and follow good practice
-        Protects the right of staff, customers and partners
-        Is open about how it stores and processes individuals’ data
-        Protects itself from the risks of a data breach

Data protection law

The Data Protection Act 1998 describes how organisations – including SparKlean Surrey Limited – must collect, handle and store personal information.  These rules apply whether data is stored electronically, on paper or on other materials.  To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.  The Data Protection Act is underpinned by eight important principles.  These say that personal data must:

-        Be processed fairly and lawfully
-        Be obtained only for specific, lawful purposes
-        Be adequate, relevant and not excessive
-        Be accurate and kept up to date
-        Not be held for any longer than necessary
-        Processed in accordance with the rights of data subjects
-        Be protected in appropriate ways
-        Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

What information do we collect?

We do not collect any personal identifying information without your knowledge when you visit our site. If you wish to use our ‘Contact us’ service we will collect certain information such as your name, email and telephone number. We will collect further information if you contact us with comments or specific requests.

How do we use your information?

The personal identifying information is used to call you back as requested by you. The cookies information is used to help us understand more about how our website is used and to improve our site. We will not supply your name and address to any third party without your consent except where required to do so by law.

Safeguard of Information

We regularly review our security standards and procedures to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

Access to your personal information

You have the right to request a copy of the personal information SparKlean Surrey Limited holds about you and to have any inaccuracies corrected.

Please address requests to the Data Protection Officer, SparKlean Surrey Limited Registered Office: 2A The Quadrant, Epsom, Surrey, KT17 4RH, UK.

SparKlean Surrey Limited